Job Opening

Supply Chain Analyst

Posted January 23, 2018

Company Overview
FreedomPay helps enterprise merchants in Hospitality, Healthcare, Higher Education, Retail and Financial Services simplify complex payment environments and embrace payment innovation.

As North America’s first PCI Validated Point-to-Point Encryption solution with EMV and NFC capable terminals, FreedomPay provides a secure payment gateway with broad integrations across top point-of-sale, device manufacturers and payment processors. As a complete Commerce Platform, FreedomPay delivers a total solution for merchants, driving the future of commerce and customer interaction. With best in class security, real-time transaction data and a suite of value-added services, FreedomPay helps merchants transform the checkout experience.

The company is experiencing explosive growth and looking for a Supply Chain Analyst reporting to the Director of Supply Chain, the Supply Chain Analyst will assist with order entry, procurement, and handling returns with the third-party warehouses. This role will work closely with vendors, internal sales and deployment teams. Desired competencies include organization, attention to detail, analytical/strategic thinking, process orientation, initiative, and an inclination to understand the technical aspects of the company. The ideal individual should be a self-starter who can work under minimal supervision.

At FreedomPay, the Supply Chain Analyst will have a direct impact on driving successful results, ensuring timely deliverables, improving quality, and directly impacting customer satisfaction.

Position Requirements
Responsibilities:
• Process orders from CRM system, enter them into the ERP system and procure the correct builds as required per client
• Ensure client has received all necessary hardware needed on time for their installation
• Identify backorders and work with vendors and internal clients to solve.
• Work as a liaison between the customer and the warehouse team to issue RMAs and follow the returned product through the process
• After-hours support and mitigation as needed
• Other tasks as assigned.

Qualifications/Skills:
• Bachelor’s degree or equivalent experience
• Demonstrated success working in a team environment
• Strong organizational skills, time & task management, initiative, and a sense of urgency
• Proficient in Microsoft Office
• Previous ERP experience (NetSuite preferred)
• Ability to take direction and work independently
• Willingness to perform transactional duties

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