Job Opening

Implementation Manager

Posted December 5, 2018

Company Overview
FreedomPay™ is a dynamic technology company that provides a state of the art payment processing platform and stored value systems. We are the industry leaders providing PCI DSS Certified Point to Point Encryption (P2PE) handling billions of payment transactions a year interfacing with a wide variety of integrated hardware and point of sale systems and multiple back end payment processors. FreedomPay has a suite of web based tools for clients and corporations to round out the company’s product offerings in the cloud and virtualized on premise. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

We are currently seeking an Implementation Manager who can partner with clients and internal staff to implement FreedomPay solutions, multi-task, and thrive in a fast-paced dynamic environment. This is a full-time position. You will work with a team of world class technical and functional support and be involved in an exciting, fun and results oriented culture.

Main Job Responsibilities (including but not limited to)
• Assess/evaluate client needs through weekly calls and daily email correspondence
• Ensure client satisfaction through follow-up, responsiveness, and thorough communication
• Ability to manage client requirements and work with appropriate teams internally to execute implementation
• Ability to manage multiple clients and projects/tasks simultaneously
• Strong internal communication skills including ability to work with all levels of the organization (IT, Sales, Marketing, Operations and Finance)
• Ability to work in an entrepreneurial environment in a team and individually
• Responsible for maintaining product knowledge, implementing new client sites and understanding/explaining technical solutions

Secondary Job Responsibilities (including but not limited to)
• Other tasks as assigned

Required Skills and Experience
• 1-3+ years in similar role
• Bachelor’s degree in business management and administration is the prerequisite – other technical bachelor’s degrees will be considered
• Ability to document and communicate requirements from clients and internal stakeholders
• Excellent time management skills
• Excellent communication skills
• Knowledge about computer applications and relevant software preferred
• Excellent troubleshooting abilities and problem solving
• Must be highly organized, meticulous with strong attention to detail
• Self-starter, initiator, strong organizational, presentation and interpersonal skills a must

FreedomPay provides exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, 401K, commission sharing plan, and a world class working environment in downtown Philly. As the fastest growing payments company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities.
If you are a self-starter, highly motivated, and looking for a rewarding career, please submit your resume to careers(at)freedompay(dot)com.

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