Consumer Privacy & GDPR
What You Need to Know
Data Collection: We’ve clarified the data we collect to include payment processing, cookies, marketing data, monitoring data of our corporate website, and employee data.
Data Access: As required by the GDPR, we have included information about EU citizen’s rights regarding the data we collect and how they can access, edit, or have that data deleted.
Interaction with Third Parties: As a payment gateway, FreedomPay is required to transfer data to third parties (ex. Credit card processors) in order to provide its services. The updated policy outlines what FreedomPay requires from these third parties in terms of security and operational procedures to ensure transferred data is properly secured.
Unsubscribe from Marketing Emails: Individuals may unsubscribe from FreedomPay’s marketing emails at any time by clicking the unsubscribe link within the email, or by unsubscribing at the following link: http://pages.freedompay.com/UnsubscribePage.html.
GDPR Data Requests
FreedomPay acknowledges the E.U. individual’s right to access the personal data we hold about them pursuant to the Privacy Shield Frameworks and GDPR. Customers wishing to review, amend, delete or correct their personal data may do so by contacting the merchant that accepted the individual’s payment card in payment for goods or services. If a customer contacts FreedomPay for this purpose, FreedomPay will direct that customer to contact such merchant based on its role as a Processor per GDPR.
For E.U. customers who wish to review, amend, delete or correct their personal data as it relates to FreedomPay’s Customer Relationship Management (CRM), marketing or other systems, may do so by contacting FreedomPay through the below GDPR Request form. FreedomPay’s compliance team will be in contact to address this request without undue delay.