Customer Loyalty in 2014: It Takes More Than a Toaster

In the old days, attracting banking customers was easy: Offer a toaster or S&H Green Stamps in exchange for opening a checking account or buying a certificate of deposit. Those promotions worked to some extent, although they didn’t necessarily create loyalty. Just ask the adult…

Posted April 21, 2014 by   |  READ MORE

Post-Breach Survival Guide for Retailers

While continued security breaches may be making fewer headlines now than in December, their impact is ongoing, especially for retailers who need to take action – unless they want to be the next to face a crisis. In other words, it’s time to be proactive….

Posted March 11, 2014 by   |  READ MORE

Post-Breach Survival Guide for Consumers

Retail security breaches have continued to make news with reports of over 110 million customers’ financial and personal information potentially being compromised. While those stories may be yesterday’s news, the ramifications will be long lasting and require consumers to be proactive in protecting their financial…

Posted February 11, 2014 by   |  READ MORE

Top Trends in Retail Innovation

So far, 2014 is a year of record cold and snow, but the temperature’s warmer than ever when it comes to online commerce, especially in terms of security. U.S. mobile commerce sales rose 63 percent in 2013, with domestic online sales expected to reach $370…

Posted January 28, 2014 by   |  READ MORE

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