Chris Kronenthal, President & CTO of FreedomPay sat down with TheCustomer’s Mike Giambattista to catch-up on their business, their learnings through the pandemic and how they have ushered enterprises into genuine digital transformation through it all. Among other things, we discuss FreedomPay’s unique approach to omnichannel and their recently released report, co-produced with JP Morgan, entitled “Preparing for the Return of Demand“.