WeKnow today announced a partnership with FreedomPay, the global leader in Next Level Commerce™, to provide millions of tourists with a new gold-standard concierge service.
WeKnow, renowned for its innovative self-service kiosk solutions in the travel and tourism industry, will leverage FreedomPay’s powerful payment technology to enhance their unattended solutions. The smart kiosks, already deployed in leading hotels and airports across Europe, North America and Australia, seamlessly connect guests with services from blue-chip transport and experience providers including Uber, TUI Musement, London Theatre Direct, Distribution, National Express and Heathrow Express to create a single, seamless booking point for travellers.
A global leader in hospitality, FreedomPay’s integration to the digital kiosks is a win for both travellers seeking seamless experiences and operators aiming to reach their guests in new ways that enhance efficiency and service quality.
“Our smart kiosks, integrated with secure payment technology from FreedomPay, are setting a new benchmark for unattended concierge services in hospitality,” said Louise Markie, Head of Digital at We Know Group. “This partnership allows hotels and airports to offer guests instant access to trusted transport and experience providers while ensuring every transaction is fast, secure, and frictionless. Together we are helping operators unlock new revenue, extend their service offering around the clock, and deliver a modern guest experience that travellers now expect.”
With WeKnow’s smart kiosks, integrated with secure payment technology from FreedomPay, hospitality operators benefit from:
- 24/7 Guest Services: Meet your guests needs any time with concierge technology that’s always up and running.
- Improved Efficiency: Serve more guests and accept payments quicker with the solution that supports your front-of-house operations.
- No Upfront Costs & Commission Opportunity: The self-service kiosks are provided at no cost to hotels with commissions earned on every transaction.
“WeKnow’s smart kiosks and FreedomPay’s commerce technology offer a new avenue for hospitality operators to streamline the guest experience,” said Kevin Carson, SVP of Global Business Development at FreedomPay. “Together, we’re driving revenue and boosting tourism through seamless unattended commerce experiences.”
About WeKnow
We Know Group is a travel technology company specialising in self-service concierge kiosks for hotels, airports, and high-footfall hospitality environments. Its smart kiosks connect travellers to transport, car hire, eSIM, tours, attractions, and ticketing through a single intuitive interface, generating incremental revenue for operators while improving the guest experience. Designed as a fully managed, commission-based solution with no upfront cost, WeKnow’s platform is deployed internationally and trusted by leading travel and mobility brands to power seamless, unattended booking experiences.
About FreedomPay
FreedomPay is the global leader in Next Level Commerce™—transforming the way businesses power payments and experiences across the world. More than a payment solution, FreedomPay is a world-class independent payment gateway engineered to simplify complexity, break down the barriers of legacy systems, and revolutionize every point of interaction—whether in-store, online, or mobile. Chosen by the leading brands across retail, hospitality, sports and entertainment, food service, healthcare and higher education, FreedomPay delivers technology strength, integration breadth, and deep expertise in global payments innovation.
As one of the first solutions in North America validated by the PCI Security Standards Council for P2PE, FreedomPay sets the gold standard for payment security, trust, and performance. With a unified technology stack, lightning-fast APIs, and integrated solutions across payments, FreedomPay gives businesses total peace of mind plus the freedom to choose any hardware provider. Move faster, act smarter, and lead markets—not chase them. www.freedompay.com