MGM Resorts International

"Our goal is to deliver exceptional guest experiences and world-class payment security. Credit card data is critically important to us. The FreedomPay Commerce Platform provides an EMV solution across all our point of sale channels."

Sy Esfahani Chief Information Officer at MGM Resorts

Providing World-Class Technology Solutions to Deliver Commerce Connectivity for the Gaming Industry

The Company

MGM Resorts International is a renown global entertainment and hospitality company with national and international locations featuring best-in-class hotels and casinos, live and theatrical entertainment, and an extensive range of restaurants, nightlife and retail stores. With 28 unique hotel offerings and 77,000 global employees, MGM Resorts International creates partnerships and experiences that engage, entertain and inspire.

The Challenge

MGM wanted a fully integrated, PCI-validated solution that solved for their highly diverse and complex payment ecosystem across all their U.S. resorts from the front desk to the parking garage, the restaurant to the coffee shop, and the call center to the IT office making a cohesive solution that is easy to manage.

The Results

Installing the FreedomPay Commerce Platform enabled MGM Resorts International to immediately remove their retail point-of-sale and corresponding network from PCI compliance scope. FreedomPay’s platform added robust offline transaction and store and forward support for credit card purchases, and solved for EMV, NFC and digital signature capture challenges while seamlessly integrating with back-office ERP and accounting systems with real-time data feeds.