In hospitality, where every guest interaction matters, operators can’t afford to use rigid payment systems that dictate how they do business. This is why the partnership between FreedomPay and POST Hospitality Payments stands out: it’s a solution grounded in a shared commitment to flexibility, choice, and putting operators first.
Two Hospitality Technology Leaders, One Shared Vision
FreedomPay is an independent payment gateway and autonomous payment orchestration platform, trusted by hospitality brands globally to power secure, seamless commerce experiences. POST Hospitality Payments is the only payment processor exclusively serving the hospitality industry, with deep expertise in the operational and technical realities hotels, resorts, and management companies face every day.
Together, FreedomPay and POST offer hospitality clients something rare: a fully integrated payment ecosystem that doesn’t lock them into one particular vendor.
Flexibility at the Core
What makes this partnership different is the philosophy both companies share. FreedomPay is an agnostic payment platform, meaning clients can choose the processors, acquirers, and partners that best fit their business, not the other way around. POST operates independently from POS, PMS, hardware and software, ensuring their clients have access to the solutions that work for them.
For hotel operators, that mutual flexibility translates directly to business value. Properties can adopt the FreedomPay payment gateway, POST payment processing, and any software and hardware combination that work best for their portfolio without sacrificing security, performance, or the specialized service the hospitality industry demands.
“Hospitality operators should never have to fit their business to a payment technology provider’s roadmap. Our partnership with POST extends the freedom and choice that define FreedomPay—giving hotels and resorts agnostic payment orchestration and a dedicated hospitality processor that work together on the operator’s terms.” — Chris Kronenthal, President, FreedomPay
Built for the Way Hospitality Actually Works
POST takes a consultative approach, working closely with clients to identify short and long-term needs, address operational and technical challenges, and proactively manage chargebacks, interchange, and reconciliation. FreedomPay brings global scale, advanced commerce technology, and industry-leading security to that foundation, including tokenization, point-to-point encryption, and unified reporting across channels.
The result is a payments environment designed around the realities of hospitality: complex property structures, evolving technology, and the need to control costs without compromising the guest experience.
“Hospitality is the only industry POST has served for over 35 years, and we’ve built our entire business around mastering the complexity of how hotels actually operate. Pairing our hotel expertise and our solutions oriented approach to payment processing with FreedomPay’s globally trusted gateway gives our clients the flexibility, security, and payment partnerships they need.” — Mary Gerdts, CEO, POST Hospitality Payments
Rule Your Hospitality Payments Through Freedom and Choice
In a market where many providers push vendor lock-in, FreedomPay and POST are doubling down on the opposite. Hospitality operators deserve partners who allow them to control their own worlds, not the other way around. This partnership delivers exactly that: best-in-class technology, expertise in hospitality, and the freedom to choose what’s right for your business.