Seamless, secure, and customer-centric—FreedomPay is a payment gateway and Next Level Commerce™ platform working with top businesses in the U.K., including Elavon, Lloyds Bank, Pennies, Pret A Manger, Shepherd Neame, Subway and SumUp.
As the only truly independent payment gateway on the market, FreedomPay offers choice and flexibility for merchants, redefining the way these businesses connect with their customers. From frictionless transactions to advanced data insights, our technology enables brands to offer experiences that drive both customer loyalty and business growth.
Let’s explore how FreedomPay’s payment solutions are transforming industries across the UK and shaping the future of payments.
Why FreedomPay Stands Out
What sets FreedomPay apart is an agnostic approach to payments. Designed for versatility and scalability, our platform caters to the evolving needs of leading brands in industries such as retail, hospitality, food service, and more. Below are the key pillars that define its impact:
1. Integration Without the Headaches
For businesses operating across multiple sales channels, integration is key. FreedomPay’s payment gateway and platform connects existing systems, whether it’s legacy POS configurations, e-commerce platforms, or mobile applications. The simplicity of integrating the FreedomPay platform means businesses can offer a unified payment experience quickly, avoiding costly downtime or confusing transitions for their staff and customers.
For example, merchants are able to streamline operations by integrating FreedomPay across its physical stores and online platforms. Customers can shop online, select in-store pickups, and pay through a contactless transaction in one seamless process. This omnichannel flexibility not only meets customer expectations but also optimizes backend efficiency.
2. Security That Builds Trust
Security has become a non-negotiable priority. With rising concerns about data breaches and fraud, FreedomPay provides world-class protection through our PCI-validated Point-to-Point Encryption (P2PE) and tokenization capabilities. By safeguarding sensitive payment data, the gateway ensures safe transactions at every touchpoint.
UK businesses can adopt FreedomPay’s payment gateway technology to secure card-not-present transactions, protecting customer trust. This robust security infrastructure not only reduces risk but also positions brands as reliable partners in their customers’ eyes.
Global data breaches annually cost millions in repairs and lost goodwill, but FreedomPay’s secure ecosystem helps brands minimize this exposure.
3. Personalization at Scale
Beyond transactional functionality, FreedomPay empowers brands to leverage payment data to unlock customer insights. Through advanced analytics, businesses can gain an understanding of customer preferences and spending habits. This data fuels hyper-personalized offers, loyalty programs, and rewards that resonate directly with customers.
Picture a UK-based café chain rolling out FreedomPay’s integrated digital wallet, tailoring rewards programs to individual spending patterns. Regular customers might receive a free drink after their fifth visit, while occasional patrons are nudged to return with compelling discounts. These data-driven incentives are more likely to translate to increased brand engagement and revenue growth.
Empowering UK Businesses Across Industries
FreedomPay’s impact spans diverse industries in the UK, proving its versatility in enhancing the payment experience.
Retail Revolution
UK retailers have adopted FreedomPay to stay competitive in a dynamic market. Why? Our omnichannel payment capabilities reduce cart abandonment for online buyers and shorten queues in physical stores, which in turn creates shopping journeys that customers love.
Retail brands, large and small, high-end to discount, can leverage FreedomPay’s Next Level retail technology to deliver seamless omnichannel experiences and faster checkouts.
Elevating Hospitality
FreedomPay’s frictionless payment technology is gaining traction in the hospitality sector, where streamlined experiences are crucial. Hotels, for instance, can integrate FreedomPay for contactless check-ins and check-outs, offering guests a seamless payment option for accommodations, dining, and even spa services.
For example, The Lensbury, a hotel & resort outside of London, adopted FreedomPay for its payments enabling seamless payment across every touchpoint on the property, including pay at table. Such innovation enhances the guest experience while simplifying backend operations.
Food & Beverage Upgrades
With mobile-first payment systems gaining popularity, restaurants and cafés in the UK can leverage FreedomPay to deliver faster service. Customers can order from self-service kiosks, online, on their mobile devices, QR codes, etc., while also being able to pay directly from their tables, boosting operational efficiency while creating a modern dining experience.
Leading F&B brands Pret a Manger and Subway have implemented FreedomPay’s gateway and platform to transform their payments, unlock the flexibility needed to grow in an increasingly digital world and delight their customers with frictionless checkout experiences.
Driving the Future of Payments in the UK
Looking ahead, FreedomPay is set to play an even bigger role in molding the future of commerce in the region. With the increased reliance on digital payment methods and the growing demand for omnichannel interactions, we’re continuing to expand our toolkit to meet emerging consumer preferences.
The integration of emerging technologies, like personalization and biometric payment options, positions FreedomPay as a key player in shaping next-gen transactions. Leading brands investing in FreedomPay’s capabilities today are laying the groundwork for sustained competitive advantage in tomorrow’s hyper-connected marketplace.