To explore how organizations are modernizing amid evolving
commerce dynamics, Forbes in partnership with FreedomPay
and Stripe conducted a survey of 250 senior and C-suite
executives at the global enterprise level in retail, food and
beverage and hospitality.
This report examines the study’s key findings, which reveal how
enterprise leaders are seeing consumer expectations shift,
their prevailing merchant challenges, and strategic priorities
for the customer experience, security, data and AI.
Collectively, survey responses point to a clear mandate:
Enterprises that adopt a unified commerce strategy — that
is, modernizing payments infrastructure to integrate sales,
customer channels, data and back-end systems all on one
platform — can unlock new value, and future competitiveness.
Whitepaper
Enterprise Payments Playbook
A report by FreedomPay & Stripe, in partnership with Forbes Insights.
As businesses and consumers transact and interact across a growing range of channels, enterprise payments are becoming more complex, and emerging technologies, changing customer demands, globalization and more are creating both new challenges — and fresh opportunities.
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