An internet outage can bring a business to a standstill. When your connection drops, so does your ability to process customer payments. Payment outages not only result in lost revenue, but also customer frustration and loss of brand trust. Fortunately, offline card processing provides a vital safety net, ensuring you can continue accepting card payments even when your systems lack connectivity.

When was the last time you’ve gone to a store, and suddenly their systems were down indefinitely, leaving them only able to accept cash? Or worse, they were unable to take any form of payment. Commerce has come to a complete standstill, and you’re left unable to buy anything. Putting all the items in your cart back on the shelves, you’re left saying, “There has to be a better way.”

In a world where trading conditions are increasingly volatile, payment resilience has become a business imperative. This research is the first of its kind to quantify the impact of payment disruption across UK retail, hospitality, and leisure. Download now