Subprocessors – FreedomPay
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List of FreedomPay Subprocessors

Last Updated: 5/14/2024

Overview

FreedomPay, Inc. and its subsidiaries may engage third-party processors (“Subprocessors”) to process certain personal data to help deliver our services. This page is intended to provide a list of engaged and authorized subprocessors, and provide information on the location and purpose of processing.

FreedomPay, Inc. shall update this page upon the engagement of a new subprocessor. FreedomPay, Inc. only engages sub-processors which follow strict data privacy and protection protocols, and binds all subprocessors with contractual obligations to maintain security practices equal to or greater than FreedomPay, Inc. and our subsidiaries maintain.

For questions regarding this subprocessor list, please contact compliance@freedompay.com

Infrastructure Subprocessors

NameAddressLocation of ProcessingPurpose
365 Data Center3701 Market Street, Philadelphia, PA, 19104, United StatesUnited StatesPhysical Hosting (US)
Internap/Digital Realty  2121 South Price Rd, Chandler, AZ, 85286, United StatesUnited StatesPhysical Hosting (US)
Equinix  21721 Filigree Ct, Ashburn, VA 20147, United StatesUnited StatesPhysical Hosting (Network DR – US)
401 N Broad St Suite 990, Philadelphia, PA 19108, United StatesUnited StatesPhysical Hosting – Second Platform (US)
8 Buckingham Avenue, Slough Trading Estate Slough, SL1 4AX, United KingdomUnited KingdomPhysical Hosting (Network Equipment Only – UK)
Microsoft Azure  East US 2, Virginia, United StatesUnited StatesCloud Hosting (US)
West US 3, Arizona, United StatesUnited States

NameAddressLocation of ProcessingPurpose
Authorize.net900 Metro Center Boulevard, Foster City, CA 94404, United StatesUnited StatesACH processing
Cardinal Commerce8100 Tyler Blvd. Mentor, OH 44060, United StatesUnited States3DSecure (UK/US)
Dynatrace, Inc.Waltham, 1601 Trapelo Road, Suite 116, United StatesUnited StatesAnalytics and monitoring
Foundever (fka Sitel Operating Corporation)2F Foundever, Eton Cyberpod Corinthian, Ortigas Center, Quezon City, PhilippinesPhilippinesLevel 1 tech support
MastercardChaussée de Tervuren 198A B-1410, Waterloo, BelgiumUnited States, Belgium3DSecure (UK/US)
NS155 Broad Street, 19th Floor, New York, NY 10004, United StatesUnited StatesDNS provider
Sigma116 New Montgomery St #700, San Francisco, CA 94105, United StatesUnited StatesCloud-based data intelligence tool for data warehouse data analysis
Snowflake, Inc.106 E Babcock St, Suite 3A, Bozeman, MT, United StatesUnited StatesData warehouse solution

Approved Supplier Facilities

NameAddressLocation of ProcessingPurpose
CTDI Milton Keynes LtdFeatherstone Rd, Wolverton Mill, Wolverton, Milton Keynes MK12 5TH, United KingdomUnited KingdomApproved POI device supplier facility
CTDI Soemmerda GmbHErfurter Höhe 10A, 99610 Sömmerda, GermanyGermanyApproved POI device supplier facility
Equinox Payments9045 E. Pima Center Parkway Suite 3 Scottsdale, AZ 85258, United StatesUnited StatesApproved POI device supplier facility
Expeditors International of Washington, Inc.1621 W. Calle Plata Suite B Nogales, AZ 85621, United StatesUnited StatesApproved POI device supplier facility
First Data Hardware Services1169 Canton Road, Marietta, GA 30066, United StatesUnited StatesApproved POI device supplier facility
ID Tech (Asia)32F, 1080 Zhongsheng Road, Taoyuan District, Taoyuan City, Taiwan, R.O.C.TaiwanApproved POI device supplier facility
ID Tech (US)10721 Walker Street, Cypress, CA 90630, United StatesUnited StatesApproved POI device supplier facility
Ingenico (Italy)Via Giorgio Stephenson 43/A, 20157 Milano, ItaliaItalyApproved POI device supplier facility
Ingenico (UK)17 Ridge Way, Donibristle Industrial Park, Dalgety Bay, Fife KY119JU, United KingdomUnited KingdomApproved POI device supplier facility
Ingenico (US)Ingenico Headquarters 3025 Windward Plaza Suite 600, Alpharetta, GA 30005, United StatesUnited StatesApproved POI device supplier facility
Maxwell Paper435 College Street East, Belleville, ON K8N 5S7, CanadaCanadaApproved POI device supplier facility
OMA EmiratesOMA House, Building No: 28, Opposite Saudi Mosque, Al Soor Area – Sharjah, United Arab EmiratesUnited Arab EmiratesApproved POI device supplier facility
POS Portal1627 Main Ave., Sacramento, CA 95838, United StatesUnited StatesApproved POI device supplier facility
ScanSource8650 Commerce Drive, Suite 100 Southaven, MS 38671, United StatesUnited StatesApproved POI device supplier facility
Zonal Retail Data Systems4 Hutton Square Brucefield Industrial Estate Livingston EH54 9DJ, United KingdomUnited KingdomApproved POI device supplier facility

General Subprocessors

NameAddressLocation of ProcessingPurpose
Allbound, Inc.3200 N Hayden Rd, #300, Scottsdale AZ 85251, United StatesUnited StatesPartnership portal for FreedomPay solution documentation
Atlassian Corporation1098 Harrison Street, San Francisco, California 94103, United StatesUnited StatesInternal knowledge base and developer portal
Docusign, Inc.221 Main St., Suite 1000, San Francisco, CA 94105, United StatesUnited StatesElectronic document signatures
Ironclad, Inc.650 California St Suite 1100, San Francisco, CA 94108, United StatesUnited StatesContract management platform
MailchimpThe Rocket Science Group, LLC, 675 Ponce d Leon Ave NE, Suite 5000, Atlanta, GA 30308, United StatesUnited StatesMass email campaign provider
Marketo, Inc.901 Mariners Island Boulevard Suite #500 San Mateo, CA 94404, United StatesUnited StatesMarketing notifications
Microsoft Corporation1 Microsoft Way, Redmond, WA 98052, United StatesUnited StatesBusiness administration, devops tools, communication, and collaboration
NetSuite, Inc.2300 Oracle Way, Austin, TX 78741, United StatesUnited StatesBilling and accounting
Proofpoint, Inc.925 W. Maude Ave. Sunnyvale, CA 94085, United StatesUnited States, European UnionEmail filtering and quarantine services
Salesloft1180 West Peachtree Street Northwest, Atlanta 30309, United StatesUnited StatesSales engagement and communication
Zendesk, Inc.1019 Market St., San Francisco, CA 94103, United StatesUnited StatesCloud-based customer support platform

FreedomPay Entities

FreedomPay entities as Subprocessors: FreedomPay, Inc. and its subsidiaries identified below (each, a “FreedomPay Subsidiary” and collectively, “FreedomPay Subsidiaries”) provide services and equipment in various regions and countries around the world. FreedomPay and each FreedomPay Subsidiary may leverage the subprocessors listed above to provide services and equipment, and FreedomPay and FreedomPay Subsidiaries themselves may function as subprocessors. In all instances, FreedomPay Subsidiaries send data to FreedomPay Inc., for processing in the United States.

NameAddressCountry or Countries of operation
FreedomPay, Inc.FMC Tower at Cira Centre South, 2929 Walnut St., Floor 14, Philadelphia, PA 19104, United StatesUnited States; Puerto Rico; U.S. Virgin Islands
FreedomPay Australia Pty Ltd.    Suite 2 Level 25, 100 Miller Street, North Sydney Nsw 2060, AustraliaAustralia; Sri Lanka
11th Floor, One Pacific Place, 88 Queensway, Hong KongHong Kong
FreedomPay Australia Pty Ltd., Singapore Branch77 Robinson Road, #13-00, Robinson 77, 068896, Singapore Singapore
FreedomPay Canada Inc.Nellis St., Woodstock, Ontario, N4T 1N8, CanadaCanada
FreedomPay Ireland Limited.9 Clare Street, Dublin 2, D02HH30, IrelandEuropean Union; Iceland; Switzerland
FreedomPay Ireland Limited, Czech Republic Branch.V Celnici 1031/4, 110 00 Prague 1, Czech RepublicCzech Republic
FreedomPay Mexico S. de R.L. de C.V.Calle 23 No. 44, Oficina 117, Colonia San Pedro de los Pinos, Benito Juarez, 03800, Ciudad de Mexico, MexicoMexico
FreedomPay World Europe Limited.16 Great Queen St., Covent Graden, London, WC2B 5AH, United KingdomUnited Kingdom

*HR-related subprocessors are not related to the performance of services performed by FreedomPay, Inc. and subsidiaries on behalf of data controllers, but are rather engaged for the processing of personal data related to HR activities, including payroll, employee management, and management of the data gathered during the candidate hiring process.

NameAddressLocation of ProcessingPurpose
Automatic Data Processing, Inc. (ADP)1 ADP Blvd, Roseland, NJ 07068, United StatesUnited StatesHuman resources management and payroll software for US-based FreedomPay, Inc. employees
Employ, Inc.610 Lincoln St, Suite #205, Waltham, MA 02451, United StatesUnited StatesJob applicant tracking using the “Lever” platform
Papaya Global1460 Broadway. Suite 7033. New York, New York 10036, United StatesEuropean Union, United StatesHuman resources management and payroll software for non-US based FreedomPay, Inc. and subsidiaries employees
US